It’s starting to look a lot like Christmas – Christmas trees are being put up, the red and green sparkles are on display AND Anexa’s very own Claus is busy writing his Christmas cards ready to hand out over the upcoming weeks.

Terry Youngman, Anexa Vets CEO is big on communication; he likes a good chat. He’s not afraid to ask hard questions and makes an effort to check in with staff about everyday life. His passion for getting to know the team comes to full fruition at this time every year when he writes a personalised card to each and every one of the 150 team members. The Christmas cards will often include a small detail that makes you realise – he actually was listening when you thought he was distracted.

“I get a real sense of satisfaction every Christmas investing the time to write a personalised Christmas card to every Anexa, Cognosco and APL staff member across the business. Thanking and recognising staff for a job well done is important to me, as, in any business, our staff and our customers are our most important resources. We cherish both equally.”