It had been so good for so long, but we all know that things change fast with COVID. We were surprised at the Level 4 announcement last night, but we have also been preparing for it. Our priority is to continue providing high quality veterinary care while keeping our clients, colleagues and community safe.

Anexa Vets is still operating as we are an essential service, but we will have limited services available during this time.

Important changes to our service during Level 4:

• All clinics will be operating normal hours in a closed clinic environment – you will not be able to enter our clinics.
• It’s important that you phone ahead (0800 284 3838) for any veterinary bookings or product purchases – our staff will direct you and can answer any questions you have.
• Clinics will have contactless drop-off and pick up zones.
• Emergency companion animal services will only be operating out of Huntly, Morrinsville, Thames and Raglan clinics.
• Veterinary telephone consults are available on request.

 

Veterinary care

If animals require veterinary care in person, visits are limited to emergency care and essential farm veterinary services only at this time.

• If you have a companion animal appointment or farm booking (veterinary or technician) this week, we will be in touch.
• If you have a veterinary emergency, please phone ahead  (care is available 24 hours).
  • Where possible services provided will be contactless.
  • Where not possible, we ask you wear a mask, practice 2m physical distancing and limit contact to one healthy person for drop-offs and pick-ups.
  • Emergency companion animal services will only be operating out of Huntly, Morrinsville, Thames and Raglan clinics.
• Morrinsville, Raglan, Thames, Gordonton and Ngatea clinics will be closed Saturday 21 August 2021.
• Veterinary telephone consults are available on request.

If you have any questions or concerns, please phone your local clinic on 0800 284 3838 – we are available 24/7.

 

Animal Health products
Product sales are available – please phone ahead with your orders. We understand that you will still need animal health products. Our clinics will be offering contactless pick up and drop off services, and Anexa’s Technical Support Reps will be out on the road making contactless deliveries.

To ensure a contactless purchase, payment can be made via account, credit card or internet banking. Click here for payment instructions.

While lockdown is never easy for any of us, especially at a busy time of year for our farming clients, we will do our best to meet your veterinary care needs.

Stay safe and well in your bubble.
The team at Anexa Vets.